What could cause this problem?
Extensions
The issue of only seeing a blank white page in GoClass is usually caused by the extensions installed on your browser. Some ad blockers or privacy extensions can interfere with the operation of the platform.
How to resolve it
Depending on the specific extension, you can resolve the issue by either safe listing or whitelisting GoClass on your ad/privacy blocker. Below are links to instructions for some popular extensions on how to whitelist a domain:
Browser version
Using an outdated version of your browser may cause problems when launching GoClass. Make sure you are using the latest version available.
How to resolve it
Depending on your browser, you may be able to resolve the problem by downloading and installing the latest version of your browser. Below are links to download the latest version of the most popular browsers:
- Chrome Browser. Download the latest version
- Mozilla Firefox. Download the latest version
- Microsoft Edge. Download the latest version
- Apple Safari. Download the latest version
GoClass assist
