Category / Connectivity & bandwidth The user is often disconnected

If a participant in GoClass experiences frequent disconnections, it's a clear indication of a weak or unsteady internet connection.

The cause of the poor connection could stem from either end, thus, we suggest all users perform a network check to determine the status of their connection. By conducting this test, all parties can identify and address any issues with their internet connection to ensure a good experience.

To check the Network requirements you can go to this article :

Network requirements

To check if you have any Network issues you can go to this article:

Network issues

GoClass assist

logo